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  • "Dear Harley Davidson,

    I would like to not only share my thoughts but, to have these words shared with Harley Davidson senior leadership.
    I have lived in Conroe, Texas since 2012. I have owned six Harleys in my lifetime. I have had my 2012 FLHX serviced at Texan Harley many times. I have had great experiences' there. The staff is always accommodating and addresses your concerns.
    As of late, I had another issue with my bike losing its charge. I had to explain to Mark that I had recently been one of the 33 million to lose my job. I was not asking for charity however, I expressed my needing to keep the repairs to a minimum. Mark immediately said not to worry and he would certainly help me out. It was another balmy 100 degrees as I attempted to ride it to Conroe from Montgomery Texas. Unfortunately, I only made it halfway. The sun was beating down and I was very concerned as to how I would get it to Texan Harley.
    I did the only thing I could do and contacted Mark the General Manager at Texan. Without missing a beat, Mark asked where I was and said, he would dispatch someone a.s.a.p. I was able to sit inside a store while I waited for my rescue. It was a very short period of time, when Josh showed up with a truck and trailer in tow. We loaded the bike and drove to Texan Harley where they were waiting on us. They had a full shop of bikes being worked on but made the time to assess and explain what I needed.
    They went on to repair and go over the bike to make sure everything was in good rigor. My bike was once again fixed and road worthy, thanks to these folks from the top down at Texan Harley.
    The entire group there really cares about the customer. I do not remember all of their names but, would like to mention a few, that I do.
    Josh has been a friend of mine from Harley for quite some time. He has always taken his time to explain and troubleshoot with me. Allecia is always as friendly as can be and has offered insight on my bike and programs available to me over the years.
    Mark is the leader. He loves what he does and who he works for. It shows ! Texan Harley is a cut above your run of the mill Harley Dealerships. I highly recommend them to friends and family when asked.
    Leadership starts at the top. We all "lead by example". However, there are good and bad examples. Texan is led by a great General Manager and staff that truly believe in customer service.
    In closing, I wanted to take a moment to share this story and say a very heartfelt thanks to Mark for his compassion and understanding and to all my friends, at Texan Harley in Conroe, TX.

    God Bless & Godspeed,

    Mark Adams"

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    Mark Adams
  • "I traded my O3 Heritage on a 2015 Freewheeler. Mark and the crew were amazing to deal with. No pressure, sale went as planned. I believe they have earned our business for as long as we are in the area. Thanks to Mark, Sissy, Gator and crew for helping these old folks out. Thanks again. We love you guys. You will always be recommended by us."

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    Bill Potts - Willis, TX
  • "After hearing many conflicting testimonies regarding Texan Harley (Conroe, Texas) prior to my purchase of an HD, I opted to give them a shot and see for myself. I have to say that I was very pleased with the GM/Salesman, Mark Sherill, and purchased a 2008 Ultra Classic from him. There was no pressure whatsoever; Mark addressed all of my questions and concerns, and worked with me for a couple of days until we arrived at a bike and price I was satisfied with. In addition, the bike was very clean and nicely equipped with plenty of extras. At this juncture I cannot testify to parts or service, but will keep you posted. Kudos to Texan Harley, so far!!! Thanks Mark!!!"

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    Trey Gordy - TX
  • "sales staff was phenominal. My salesperson Alicia was extremely helpful throughout my purchase experience. She helped guide me through the options and selection process flawlessly. Communication was fast and efficient. After the purchase I was walked through all the departments and spoke with the team leaders in each to answer any questions I had. Overall great customer service. Will very strongly consider this dealership for any future purchases and service work."

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    dana phelps - conroe, TX
  • "I purchased my first Harley from Texan Harley Davidson, and it was the best experience I had ever had. No pressure trying to sell me anything. I returned and bought my 2nd. one from them. Again Richard and the staff at Texan, were very professional, and I would highly recommend to anyone to stop by before you buy from anyone else. You won't be disappointed. Thank you to all and Keep up the Great Work."

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    Lee DeRouen
  • "Thanks to the team at Texan Harley Davidson! They sure know how to treat a customer and communicate every step of a purchase deal to make you feel comfortable and at ease. If your looking for a new/used bike come give these folks a chance and they will work with you to get you the best deal.

    Keep up the great work!"

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    Chris Cantu
  • "Bought my first Harley from Tony today and it was nothing less than professionalism from start to finish. The walk thru from each department reminds you that you made a great purchase from the right people. Thanks for everything."

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    David Joy Kennedy
  • "I bought a 2007 custom 1200 sportster from here they did a excellent job installing the Vance & Hines pipes and the whole change out job. The was faster than my son's Willi G dynamic wide glide. I will buy another from here one day soon."

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    Debra Ward Bilger
  • "I love my brothers and sisters at Texan Harley and the respect they have/are giving the troops who willingly put themselves in harms way in service to the country in which we live in freedom. I thank GOD for the freedom they protect this Thanksgiving and everyday"

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    John Beal
  • "Once we got the process started it didn't take very long at all. All the guys were very professional and helped me every way possible. Also sissy made us feel right at home. Very real down to earth people that treat you like family."

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    Brandon Diess
  • "Great dealership because of the great people working there. They treat their customers right."

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    David Kimberly
  • "Great Place ! Great Folks! Red treats his customers like Family and always in Great Spirit!"

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    David J Nerios
  • "The customer service at the location is amazing!!!"

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    Olivia Bealefield
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